Frequently Asked Questions

Frequently Asked Questions
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Smartstorez is a complete package to run a systematic online ecommerce business. It consists of Buyer App, Admin & Merchants software. The Product Listings, Deals of the Day, Order Management, Commission Management, Execute the entire online business and delivery process in one platform. Smartstorez saves investment over manpower by making it 99% automated online marketplace software.
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Yes, you can switch from another platform to us. Our experts will help you make a smooth migration for your growing business.
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SSL is a secure communication protocol. An SSL (Secure Socket Layer) Certificate is a digital file that recognizes your web server and encrypts data transmitted between you and your users – securing their communication between the client (Browsers) and server. You may have also heard of TLS, which is typically used interchangeably with SSL. The certificates are an equivalent, TLS is simply the technical name for the newer versions of the protocol.
  • SSL is a secure communication protocol. An SSL (Secure Socket Layer) Certificate is a digital file that recognizes your web server and encrypts data transmitted between you and your users – securing their communication between the client (Browsers) and server.

    You may have also heard of TLS, which is typically used interchangeably with SSL. The certificates are an equivalent, TLS is simply the technical name for the newer versions of the protocol.

  • When visiting a site with an SSL Certificate, the browser will request to share the identity of the server.

    The server sends the browser a replica of the SSL Certificate.

    Now the browser will check the SSL Certificate to work out if it should be trusted. The browser knows who issued the SSL Certificate, and accepts or rejects the SSL Certificate.

    The browser will then commence the secure session with the server if it agreed with the certificate, or display a warning to the end-user if the certificate was rejected.

    Now a shopper can safely and securely browse your site and lead transactions.

  • While doing transactions online the user needs to share his personal information, including their Full Name, Address, Mobile Number, etc… and financial information such as Credit/Debit Card data, User_Id, password, etc… If the web transactions or the entire website isn't secured with encryption provided by SSL, then it'll become the warning call for users to buy elsewhere and for cybercriminals to attack and breach user information.:

  • Your web store security is of the utmost importance: the last item you and your customers want is for his or her sensitive data to fall under the incorrect hands due to your online sales portal. offers a variety of safety features including:

    ● SSL security support

    ● Minimum password requirements

    ● Google reCAPTCHA

    ● Session Handling will define the expiry.

  • Hardware Requirements:

    ● RAM – 2 GB (min)

    ● Hard Disk – 256GB (min)

    ● OS – Windows XP or Higher or Linex

    ● Internet Connectivity – Broadband Connection with 256 Kbps

    Software Requirements:

    ● PHP 7.x?

    ● MySQL 7.x?

    ● Web Browsers – Chrome, IE 6.0, IE 7.0, Firefox 3.5

  • No. With Smartstorez you can have an unlimited number of products as well as categories. Thanks to the use of the world’s most famous MySQL databases and other contemporary technologies, Smartstorez does not limit you here in any way.

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We have an international Customer Success team dedicated to helping our clients achieve their e-commerce goals. Our ecommerce specialists ensure not only that any issues are resolved as quickly and efficiently as possible, but also that customer feedback is passed on to the right department within our organization in order that we will still develop and improve our products and services in line with what our customers truly want and wish.
  • We have an international Customer Success team dedicated to helping our clients achieve their e-commerce goals. Our ecommerce specialists ensure not only that any issues are resolved as quickly and efficiently as possible, but also that customer feedback is passed on to the right department within our organization in order that we will still develop and improve our products and services in line with what our customers truly want and wish.

  • Our first-contact response times support your chosen severity level for every case. We will use all reasonable efforts to provide responses within these time frames.

  • That depends on your issue. The problems that application or service developers encounter vary widely, making it difficult to predict issue resolution times. We'll work closely with you to resolve your issue as quickly as possible.

  • The Smartstorez Support team provides support in English only.

  • For Smartstorez, Business Hours are defined as 9:00 A.M. to 8:00 P.M., Monday to Friday excluding holidays for India. For an dedicated support , Please contact for more details sales@byottech.com

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