Frequently Asked Questions
Smartstorez is a complete package to run a systematic online ecommerce business. It consists of Buyer App, Admin & Merchants software. The Product Listings, Deals of the Day, Order Management, Commission Management, Execute the entire online business and delivery process in one platform. Smartstorez saves investment over manpower by making it 99% automated online marketplace software.
Smartstorez will reduce your shop's manual work of orders, payment transactions, and shipping processes. It gives your existing/new online ecommerce business a high tech working environment. Will get you more apt for buyers. Online payment & automated shipment integrated to your ecommerce website. Smartstorez multi-vendor software will smartly handle the orders, efficiently manage transactions, Auto calculated vendor commissions to each transaction will give the clarity about the vendor payments, and also lets you perform complete shipment process activities and extract reports conveniently.
Yes, Smartstorez adapts itself to small, medium, and enterprise-grade online business. It has all in-built features in its admin panel to make itself rightly fit any company hierarchy to start their online business.
Smartstorez needs the least guidance to work. It is ready to use software suitable in any part of the world. Keeping the software User friendly and affordable was one of our prime objectives.
With our dedicated support team, we never let you handle a problem alone. Reach us upon telephone or mail or live chat or Skype. There is always someone to help you get out of your problems at the earliest. Timely support is a part of your monthly subscription.
Other than agreed payment & requirements, there is no extra fees or cost.
Depending upon the company size, Mostly it took 2 days to be up and running after signing up the contract, process payment, and installing multi-vendor software, For the Mobile Apps live will take minimum duration as it depends on Google & Itunes. But we have a team all set to meet your needs efficiently on time.
Yes, it's inclusive of Admin Panel, Vendor Panel, Mobile Apps for customers (IOS & Android), and Responsive Version.
You just need to have a smartphone and a PC connected to the internet. No extra hardware, No heavy equipment, No setup fees, and no carbon footprints. We install the software for free in your network. Smartstorez will easily fit your existing or new online business.
Yes, you can use your own domain name.
Yes, we can add any customized features as per your need. It will be done at an additional charge.
As there is no limit, you can add any number of extra staff users.
You can get your store's visitor statistics from the Admin panel through our interactive dashboard with detailed reports. For more details, we can help you integrate your store with Google Analytics.
Nope! There are no hidden costs or strings attached. Once you buy our platform, it's completely your own asset.
It is a type of online portal where multiple third parties come together to provide products and services and the related information to willing consumers who visit this website to make purchases.
There is no limit as far as I am aware.
Yes, our eCommerce platform is search engine friendly which allows you to easily manage SEO elements such as Title, description, heading, and alt texts with less effort.
No, there is no such restriction. The vendor can add an unlimited number of products using any of the plans of the multi-vendor app.
Feel free to contact us for any reason over any mode of communication. http://smartstorez.com/contact-us.php
Yes, you can switch from another platform to us. Our experts will help you make a smooth migration for your growing business.
Yes, the theme color can be customized by you using the settings in the Admin Panel. For layouts, you can choose other themes by paying a little extra amount.
Yes, you can add unlimited products in all our plans as there are no restrictions.
Yes, with our multi-vendor and enterprise plan, you can have unlimited vendors with unlimited products.
Yes, you can generate a shipping label and invoice with the Admin dashboard.
Yes, you can add unlimited products in all our plans as there are no restrictions.
Yes, with our multi-vendor and enterprise plan, you can have unlimited vendors with unlimited products.
No, as such there are no limits on the size. The biggest benefit of having an online store is that you can add unlimited products and catalogs and at the same time you can grow your customer base as you require.
Yes, the vendors can add variants for the products from the add product page.
The technologies are used: PHP, MYSQL, HTML5, CSS, Bootstrap, Android, and IOS. Feel free to contact us for more detailed information as http://smartstorez.com/contact-us.php
Yes, you can download and set-up the server, or we will do free installation & setup with your own server.
You will get an Android & IOS App (Native Platform) upon your purchase. It should be uploaded into your given account (Google Playstore & Itunes).
No discount for the solution, but We will do the free setup with your own domain and hosting.
There are more ways to link your domain name with Smartstorez Store.
1) If the domain name is already registered by you, you have to check your domain’s registrar and update your domain’s DNS, for example, DNS1.smartstorez.com.
2) If the domain name is registered by us, you don’t need to make any DNS updates. We will manage it for you.
Yes, our solution is a completely white-labeled one, but you can’t sell it to your clients. As our solution comes under a single domain license. If you want to resell, please contact sales@byottech.com.
One Time payment for a lifetime means you do not have to pay anything after one year and your website will keep running as long as you renew/have your own hosting & domain.
Yes. We will take care of the installation along with the services, setup SSL, Facebook, email, Google Captcha, etc. We will give you free product support for a month. Any reported and accepted as platform bugs will be resolved and upgraded in your server for three months without any further charges. Enhancements can be done by us at an additional cost. You may also hire our team members on an hourly basis.
Free updates will be provided to customers for 3 months from the date of purchase.
Nope! There are no hidden costs. Once you buy our software, it's completely your own asset.
Yes, We are having different packages for AMC. The AMC will be activated after the free support completion. Please contact for more details sales@byottech.com
SSL is a secure communication protocol. An SSL (Secure Socket Layer) Certificate is a digital file that recognizes your web server and encrypts data transmitted between you and your users – securing their communication between the client (Browsers) and server.
You may have also heard of TLS, which is typically used interchangeably with SSL. The certificates are an equivalent, TLS is simply the technical name for the newer versions of the protocol.
When visiting a site with an SSL Certificate, the browser will request to share the identity of the server.
The server sends the browser a replica of the SSL Certificate.
Now the browser will check the SSL Certificate to work out if it should be trusted. The browser knows who issued the SSL Certificate, and accepts or rejects the SSL Certificate.
The browser will then commence the secure session with the server if it agreed with the certificate, or display a warning to the end-user if the certificate was rejected.
Now a shopper can safely and securely browse your site and lead transactions.
While doing transactions online the user needs to share his personal information, including their Full Name, Address, Mobile Number, etc… and financial information such as Credit/Debit Card data, User_Id, password, etc… If the web transactions or the entire website isn't secured with encryption provided by SSL, then it'll become the warning call for users to buy elsewhere and for cybercriminals to attack and breach user information.:
Your web store security is of the utmost importance: the last item you and your customers want is for his or her sensitive data to fall under the incorrect hands due to your online sales portal. offers a variety of safety features including:
● SSL security support
● Minimum password requirements
● Google reCAPTCHA
● Session Handling will define the expiry.
Hardware Requirements:
● RAM – 2 GB (min)
● Hard Disk – 256GB (min)
● OS – Windows XP or Higher or Linex
● Internet Connectivity – Broadband Connection with 256 Kbps
Software Requirements:
● PHP 7.x?
● MySQL 7.x?
● Web Browsers – Chrome, IE 6.0, IE 7.0, Firefox 3.5
No. With Smartstorez you can have an unlimited number of products as well as categories. Thanks to the use of the world’s most famous MySQL databases and other contemporary technologies, Smartstorez does not limit you here in any way.
We have an international Customer Success team dedicated to helping our clients achieve their e-commerce goals. Our ecommerce specialists ensure not only that any issues are resolved as quickly and efficiently as possible, but also that customer feedback is passed on to the right department within our organization in order that we will still develop and improve our products and services in line with what our customers truly want and wish.
Our first-contact response times support your chosen severity level for every case. We will use all reasonable efforts to provide responses within these time frames.
That depends on your issue. The problems that application or service developers encounter vary widely, making it difficult to predict issue resolution times. We'll work closely with you to resolve your issue as quickly as possible.
The Smartstorez Support team provides support in English only.
For Smartstorez, Business Hours are defined as 9:00 A.M. to 8:00 P.M., Monday to Friday excluding holidays for India. For an dedicated support , Please contact for more details sales@byottech.com
Looking for launching your ecommerce marketplace store? All you need is a superb multi-vendor marketplace platform. Schedule a personalized demo with our ecommerce experts
